Personalized learning and flexibility are at the heart of flipped instruction. First, learners engage with the core content at their own pace before attending the in-person session. Then instructors use in-class time for active learning, application of concepts, immediate feedback and clarification of misconceptions.

Flipped Instruction

New Appraiser Certification

My Roles: Course design collaborator, instructional designer of pre-work, and eLearning developer.

Tools Used: Articulate Storyline 360.

Course Information: This is a 14-hour foundational eLearning course composed of 9 modules. Participants were required to complete the entire series before enrolling in the classroom sessions.

Objective: New employee appraisers would complete a 14-hour foundational eLearning course covering topics such as appraisal criteria, observation and feedback, organization policies, and time management. Participants were required to pass an end-of-module assessment prior to continuing on to the next module. After completing the self-paced portion, learners would have the background knowledge needed to fully engage in interactive and collaborative activities, such as discussions, problem-solving exercises, role plays, and hands-on practice.

Why This Works: To become certified appraisers, employees were required to complete a 30-hour appraisal training course. Prior to the flipped instruction approach, participants were required to attend in-person training over four days. Once the foundational 14 hours were moved to online pre-work, the in-person requirement was shortened to two days giving participants more flexibility to balance class time with work and personal obligations.

By completing the 14-hour online portion at their own pace, learners could take as much time as they needed at a time and place convenient for them. Learners arrived at class with the foundational knowledge needed to gain a deeper understanding of the content through reinforcing discussions and activities.

Reflections: The look and feel of the course was designed by a different designer. Although it had a clean and modern look, there is room for accessibility improvement, namely using colors that meet contrast standards. Also, given the length of the course, some participants may have found it helpful to have an audio option.